Here we will go over the steps involved in a chargeback.
- A chargeback is initiated by the buyer.
- Disputed charges are reported to PayCEC.
- PayCEC has the chargeback amount taken out by the bank. The chargeback sum is temporarily held in the seller's PayCEC account by PayCEC.
- PayCEC promptly notifies the vendor by email.
- In order to contest the chargeback, the seller emails PayCEC with evidence of purchase.
- PayCEC has filed a challenge with the credit card company regarding the chargeback.
- If the inquiry determines in the seller's favor, the chargeback amount will be released back into the seller's PayCEC account and the hold will be removed.